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Baker, David and Evans, Wendy (2011) Libraries and society: role, responsibility and future in an age of change. Chandos information professional series . Chandos, Oxford. ISBN 978-1-84334-131-4

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Lee, Marta K. (2011) Mentoring in the library: building for the future. American Library Association, Chicago. ISBN 978-0-8389-9199-2

N

Neville, Colin (2011) The complete guide to referencing and avoiding plagiarism. Open University Press, Maidenhead. ISBN 978-0-335-24104-0

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O'Brien, James A. and Marakas, George M. (2011) Management information systems. McGraw-Hill/Irwin, New York. ISBN 978-0-07-337681-3

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Ramage, Magnus and Chapman, David A. (2011) Perspectives on Information. Routledge studies in library and information science (9). Routledge, New York. ISBN 0-203-81450-9